Morospin Casino Privacy Policy

Who Controls Your Data

The data controller for all personal information collected through morospinslots.com is Terdersoft B.V., registered in Curaçao under company number 164860, with its registered office at Emancipatie Boulevard Dominico F. “Don” Martina 31, Curaçao. Terdersoft B.V. operates Morospin Casino under Curaçao Gaming Authority licence OGL/2024/1126/0521. Payment processing is carried out by Interdersoft Limited, registered in Cyprus under number HE 452538, at Ischyron 24, Kato Polemidia, 4151, Limassol, Cyprus, acting as the payment agent for Terdersoft B.V.

All data-related enquiries and requests may be directed to [email protected].

What Data We Collect

Registration and Account Data

When you create an account, we collect your full name, email address, date of birth, residential address, and preferred currency. During account management, you may also provide a phone number and payment preferences.

Payment and Transaction Data

Deposits and withdrawals via Visa, Mastercard, Skrill, Neteller, Apple Pay, Google Pay, Bitcoin, Ethereum, Litecoin, USDT, and other supported methods generate transaction records including payment method identifiers, amounts, timestamps, and processing status. Full card numbers and bank account numbers are not retained by Terdersoft B.V.; these are processed by Interdersoft Limited and the relevant payment providers in accordance with their own data security standards.

Identity Verification (KYC) Documents

Before your first withdrawal, we collect copies of a government-issued photo identification document and proof of residential address. These documents are retained in encrypted storage and accessed only by authorised compliance personnel.

Technical and Usage Data

Our platform automatically logs your IP address, device type and operating system, browser type and version, session timestamps, pages visited, and game interaction data. This information is used for security monitoring, fraud detection, and service optimisation.

Cookies

We use cookies and similar tracking technologies across morospinslots.com. Necessary cookies enable core site functionality and cannot be disabled. Analytics cookies (subject to your consent) help us understand how players navigate the site. Marketing cookies (subject to your consent) support the delivery of relevant promotional offers. You can manage cookie preferences through the consent banner presented on your first visit or through your browser’s built-in cookie settings.

Purposes and Legal Basis for Processing

Sharing Data with Third Parties

We do not sell your personal data to third parties. We share data only as necessary for the following purposes:

Payment processors, including Interdersoft Limited and the payment networks associated with Visa, Mastercard, Skrill, Neteller, and cryptocurrency networks, receive the minimum data required to process your transactions.

KYC and identity verification service providers access your identification documents and address proof to complete the verification process required by Curaçao Gaming Authority licence conditions.

Game software providers including Pragmatic Play, Evolution Gaming, Play’n GO, Hacksaw Gaming, Nolimit City, BGaming, and other studios in our catalogue receive anonymised session identifiers and game interaction data necessary to deliver their titles, track bonus rounds, and maintain game integrity. They do not receive your full identity data.

Regulatory authorities, including the Curaçao Gaming Authority, may receive player data in response to lawful requests, audit requirements, or dispute resolution processes.

Analytics service providers receive aggregated or pseudonymised usage data to assist with platform performance analysis.

All third parties who handle your data are contractually required to maintain appropriate security standards and to use the data only for the specified purpose.

Data Retention

Your account data is retained for as long as your account remains active. Following account closure, we retain your data for a minimum period required by our regulatory obligations under Curaçao Gaming Authority licence OGL/2024/1126/0521, which typically means a retention period of at least five years for financial and KYC records. Technical logs are retained for shorter periods consistent with their security and fraud-detection purpose.

After the mandatory retention period expires, your data is securely deleted or anonymised in a way that prevents re-identification.

Your Rights

Depending on your jurisdiction, you may have the following rights in relation to the personal data we hold about you:

The right to access a copy of your personal data. The right to correct inaccurate or incomplete data. The right to erasure of data that is no longer necessary, subject to our regulatory retention obligations. The right to restriction of processing while a dispute about accuracy or lawfulness is resolved. The right to object to processing carried out on the basis of legitimate interest. The right to data portability (receiving your data in a structured, machine-readable format). The right to withdraw consent where processing is based on consent (this does not affect the lawfulness of processing before the withdrawal).

To exercise any of these rights, submit a written request to [email protected]. We will respond within 30 days of receipt. We may request identity verification before fulfilling a data request to prevent unauthorised access to another player’s data.

International Data Transfers

Terdersoft B.V. is incorporated in Curaçao. Interdersoft Limited, our payment agent, is based in Cyprus. Game providers in our catalogue operate servers in various jurisdictions, including the European Union and other regions. When your data is transferred outside your country of residence, we rely on appropriate safeguards such as contractual clauses to ensure that the transferred data receives a level of protection equivalent to that required under applicable data protection law.

Cookies in Detail

Strictly necessary cookies (session management, login state, security tokens) are always active and cannot be disabled without breaking core site functionality. Analytics cookies, which may be provided by third-party analytics platforms, are activated only with your consent and can be withdrawn at any time through your browser cookie settings or the consent management tool on the site. Marketing and targeting cookies are similarly consent-based and can be declined or revoked independently of the analytics category.

Right to Lodge a Complaint

If you believe that Terdersoft B.V. has processed your personal data in breach of applicable data protection law, you have the right to lodge a complaint with the competent supervisory authority in your country or region. If you are located in the European Union, you may also contact the Cyprus Data Protection Commissioner given that Interdersoft Limited, our payment agent, is registered in Cyprus.

We encourage you to contact us first at [email protected] so that we have the opportunity to resolve your concern directly.